Cindy Chan

PRODUCT DESIGNER

Mutec Automation

Jan 2021 – present




- Lead User Research: early ideation, sitemaps, interviews, surveys. Collaborate with engineers and cross-functional teams to define product needs which reduces the cost by 10%.


- Create three design systems to support building the customized product interfaces for business to business (B2B) which results in additional $100K of sales


- Take ownership of UI process starting from lo-fi to polished screens ready to implement. Conducted User Testing and handover process. Present to engineers, stakeholders, and external partners.


- Use both quantitative & qualitative research to synthesize user insights into feasible design decisions to solve problems which increases the traffic by 30%


EDUCATION

MA, Interaction & UI/UX Design

Academy of Art University 

Graduated: May 2022


BA, Psychology

University of California, Berkeley 

Graduated: Aug 2019


SKILLS

User Research

Usability Testing

Prototyping

Motion Graphic

Icon Design

Illustration

Persona Hypothesis

Concept Sketches

Competitor Analysis


INTERPERSONAL SKILLS

Empathy

Active Listening

Attention to Detail

Flexible & Adaptable

User Advocacy

Self-awareness


TOOLS

Figma

Sketch

Adobe Package

HTML, CSS, JavaScript